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quick answers — tap a question
What is PRIZERUN — is it betting?
No. PRIZERUN is a free prize draw with an optional paid entry route — a racing sweepstake format under the Gambling Act 2005's free-draw provisions. There are no odds to bet at, no bookmaker, and every draw can be entered free by post with identical odds and prizes. 18+ and GB residents only.
How does an entry work?
Pick a race and an entry amount from £1 to £10. A horse is drawn for you at random from the full field — you can't choose it and neither can we. If your horse is first past the post on the official result, you win a fixed prize of 50p per £1 entered per declared runner, shown before you buy. A £5 entry in a 12-runner race wins £30; £1 in the same race wins £6.
When do I get my winnings?
The moment the result is official, the prize is paid to your balance automatically. No wagering requirements, no strings — winnings are cash, withdrawable from £5, free.
How do deposits work?
Account → Deposit → Bank transfer, choose an amount, and you'll be shown your payment reference (your entry code) before continuing to our secure payment page. Enter the reference with your payment and your balance is credited when it arrives — usually within the hour. Debit cards and Apple Pay are coming soon. We never take credit cards.
How do withdrawals work?
From your Account, withdraw any amount from £5 to your bank, free of charge. There are no conditions attached to winnings — if it's in your balance, it's yours.
How do I enter free?
Every race can be entered free by post — one entry per card, identical odds and identical prizes to paid entries. Full instructions and the postal address are on the Free entry page. New accounts also get one free welcome horse in the next race.
What's the Night Draw?
Every night at 9.30pm one entry from that day wins £250, win or lose in the racing — one chance per £1 entered that day. The winner's entry code is published on the Draws page and the prize is paid to their balance automatically.
What's my entry code?
A short code unique to your account, shown on your Account page. It's what we publish if you win (never your name or details), and it's your payment reference when depositing.
What are boosted races?
Races with a gold badge pay 2× to 5× the normal prize — same entry price, same odds, bigger win. The boosted prize is locked to your entry when you buy, so a later change never affects it.
What if my horse doesn't run, or the race is abandoned?
If your horse is a declared non-runner, or the race is abandoned or void, your entry is refunded to your balance in full. Refunds appear in your Transactions.
Is there a limit on entries?
Yes — a maximum of 5 entries per person per race, and entries are capped at £10 each. You can also set your own monthly spend limit, take a time-out, or self-exclude at any time from the Play safe section of your Account. Limits can be tightened instantly; they cannot be loosened in the moment.
How do I know it's fair?
Horses are allocated by locked random sequence, prizes are a published 50p-in-the-pound fund on every race at every entry amount, somebody wins every race, and results settle on the official result only. The full maths is on the Fairness page.
How do I close my account?
Email us from your registered address and we'll close the account and return any balance to you. If you're closing it because play doesn't feel fun anymore, consider the self-exclude option in Play safe — it locks the account immediately.
Still stuck?
Send us a message
Or email support@prizerun.co.uk from your registered address, with your entry code if it's about your account. We aim to reply within one working day. PRIZERUN is operated by IGX Ltd · 18+ · Terms · Play safe